Felicia Amelia

Finance Operation and Sales Support

 Education
Bachelor Degree in International Relations in Airlangga University, Surabaya
 

 Professional Experience
Royal Hospitality Hotel & Resort
E-Commerce Executive

  • Responsible in managing six hospitality business in Java and Bali through website and online platforms
  • Provide administrative and analytical support to the Revenue Manager to optimize the revenue
  • Maintain up to date availability, rates and promotions in all online platforms system
  • Main PIC in Central Reservation System related issue, communicate effectively with both Central Reservation Office in each properties
  • Run on a monthly basis a comprehensive report on the overall online production
  • Interact with the different involved departments to make sure that all online efforts are consistent with the group's strategy
     

Dygtal Marketing Solutions (Internet Marketing Service)
Assistant Manager

  • Provide administrative and analytical support to the Revenue Manager and E-Commerce Manager
  • Collect, integrate and study online market on a daily basis
  • Assist the Revenue Manager in the development of a consistent e-commerce strategy for each one of the properties, consolidating the rate and availability parity across channels
  • Build a good relationship with clients and Online Travel Agents
  • Assist the planning digital marketing campaigns, including web, email, social media and display advertising
  • Measuring and reporting on the performance of all digital marketing campaigns
  • Provide monthly and yearly revenue report and analysis
  • Create website contents based by trends and insights
  • Collaborate with agencies and other vendor partners